This Privacy Policy describes how Naturecast Products (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase through the Serrasoothe website (the “Site”). This policy applies only to information collected online through the Site and does not apply to information collected offline or through other channels.
We collect personal information that you voluntarily provide when you place an order, contact customer support, subscribe to emails, or interact with the Site. This information may include your name, email address, billing and shipping address, phone number, and payment-related details.
We also automatically collect certain information when you browse the Site, such as your IP address, browser type, device information, pages viewed, referring URLs, and usage behavior. This data is collected using cookies, pixels, and similar tracking technologies to improve website performance and user experience.
Children’s Information: The Serrasoothe website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such data is discovered, it will be promptly deleted.
We use your information to process and fulfill orders, provide customer support, communicate regarding purchases or inquiries, improve our website, personalize your experience, and send transactional or promotional communications where permitted by law.
You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails.
We may share your information with trusted third-party service providers that assist with payment processing, order fulfillment, shipping, analytics, marketing services, and customer support. These providers are contractually obligated to protect your information.
We may also disclose personal information when required by law, legal process, or to protect our rights, customers, or business interests, including during a merger, sale, or acquisition.
The Site may use third-party tools such as analytics providers and advertising partners that collect information through cookies or similar technologies. Naturecast Products does not control how these third parties collect or use data.
You may disable cookies through your browser settings or use available opt-out tools provided by advertising platforms.
We may use third-party advertising platforms such as Google, Facebook, or similar services to display interest-based advertisements. Any data collected by these platforms is governed by their respective privacy policies.
Depending on your location, you may have certain rights regarding your personal data. Residents of the European Economic Area (EEA) have rights under the GDPR, and California residents have rights under the CCPA, including the right to request access, correction, or deletion of personal information.
We implement reasonable administrative, technical, and physical security measures to protect your personal information. While we strive to safeguard your data, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Naturecast Products reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the updated Privacy Policy.